Shipping Policy

At My Store, we are committed to providing reliable and efficient shipping services for all customers. This Shipping & Delivery Policy explains how orders are processed, shipped, and delivered.

Order Processing Time

Orders are typically processed within 1–5 business days after payment confirmation.

During high-volume periods, holidays, promotions, or unexpected circumstances, processing times may take longer. We appreciate your patience and will work to fulfill orders as quickly as possible.

Shipping Time

After your order has been processed and shipped, delivery times may vary depending on the shipping destination, carrier availability, and other external factors.

Estimated delivery times may include:

Standard shipping: approximately 7–20 business days;
Expedited shipping options may be available depending on product availability and destination.

Please note that delivery estimates are not guaranteed dates. Delays may occur due to weather conditions, customs procedures, carrier delays, or other circumstances outside of our control.

Order Tracking

Once your order has been shipped, tracking information will be provided when available. Customers can use the tracking information to monitor their shipment progress.

If you do not receive tracking information within a reasonable timeframe, please contact our support team.

Shipping Address

Customers are responsible for providing accurate and complete shipping information at checkout.

My Store is not responsible for delays, failed deliveries, or additional shipping costs caused by incorrect or incomplete addresses provided by customers.

If you notice an incorrect shipping address after placing an order, please contact us as soon as possible. We will make reasonable efforts to assist before the order is shipped.

Lost or Delayed Packages

If your package is delayed or appears to be lost, please contact us so we can investigate the issue with the shipping carrier.

Once an order has been successfully delivered according to carrier tracking information, My Store cannot be responsible for packages that are lost after delivery.